The value of feedback

I am working with two clients right now who desperately need and want to fire employees who are clearly not adding value to the equation.

Their dilemma is - they can't pull the trigger because they have failed to provide adequate feedback on the employee's performance.

It has been easier to ignore and "work around" issues but that expediency has led to situations where the employee will actually be shocked to hear they are being let go.

This is a far too common problem.

As difficult as regular performance reviews can be, they are certainly less painful than having to fire someone who does not see it coming.

If you are behind in your staff evaluations, stop what you are doing RIGHT NOW and schedule time to complete this critically important task.

Almost heaven

In Nashville this week for some Ideation with a client's board of directors. Took a wrong turn and had to double-back on the freeway. The route took me past a DRIVE-THRU BaskinsRobbins ice cream store.

Oh My Goodness - you CAN have your cake AND eat it, too. (Although in this case the cake is ice cream).

Now, if they would build a drive-thru cholesterol checking station, I'd never need to get out of my car.

Very glad this particular store is in Nashville, and that getting to it from my home requires a 4 hour flight. At least at home I have to get out of the car and WALK to the ice cream counter.

Conundrum

I position myself as a consultant who can help companies think differently. I write and speak about breaking molds, moving away from and beyond whatever status quo you find yourself in.

So - how does someone who preaches the gospel of change build his own brand? 

Brand building is all about consistency - how do I show consistency when I am all about change?

The minute I think I've arrived and begin to enjoy some awareness of my personal brand, I'm caught with the dilemma that I need to shake that box and move on to something else.

Amazing Story

Reading Amazing Grace, the story of William Wilberforce, written by Eric Metaxas.

Two comments:

1. Wilberforce was an incredible individual - if I could have only half of his passion and dedication to a cause - wow.
   
2. Metaxas has a refreshing voice. His sentence structure is intelligent and slightly "old school" yet not stuffy or out-of-touch.

Good read.

Having adequate resources

My daughter moved home from university yesterday.

Last time we did this was such a hassle because we had to cram everything into her car and mine. By the time we got the cars loaded, we were both exhausted and facing a 6 hour drive.

This year I found my brain and borrowed a pick-up truck from a friend.

What a difference it was to have the right capacity - we simply loaded the truck and took off.

How often do we try to get by with less than adequate resources? 

Postal Logic

Bought 100 "Forever Stamps" today - 

1. They don't come in rolls, only in sheets of 20. Why?
   
2. The clerk told me the reason they were offering them was to "reduce the number of one-cent stamps we need to sell every time the rates go up."
   
3. The person in line behind me wasn't sure it was a good idea to buy so many "Forever Stamps" because she "wouldn't use them all before the rates went up."
   
4. I wish they had a greater variety of designs from which to chose. Of course, offering no choice does tend to speed things up a bit at the counter.
   
5. Are there people buying mega-quantities of these and holding them until postal rates catch up to gasoline?
   

Pothole repair and resistance to change

There's a block long stretch of street near my house that has potholes large enough to have their own zip code. I drive the street 2 or 3 times a day and have learned to dodge the clunkers in a zig-zaggy way that reminds me of driving in Nicaragua.

Or I should say the street WAS pocked with potholes.

I noticed this afternoon that someone had filled in the craters with blacktop. The holes are gone and so is my need to weave between them while mentally composing a complaint letter to the City.

I actually miss the the stupid potholes. They had become such an integrated part of my life that I miss them now that they're gone. We are such creatures of habit that even when something we don't like is taken away, we long for its return.