Jim Seybert's Fool's Box has moved!

You should be automatically redirected in 10 seconds. If not, visit
and update your bookmarks.

Everything that was here has been posted on the new site. Use the Search Feature to locate the post you're after.


Book promotion continues - Slightly peeved at Staples.com

I use Staples.com for office necessaries because with a $50 order they'll bring it to my door and the online inventory allows to buy exactly what I need, rather than settling for what I can find in the store.

We're rolling out promotion on Leadership Re:Vision and an important element in the plan involves mailing copies to friends and family. I went online, found the perfect mailing envelope and placed the order. It came to $45 and some change, so I found a box of pencils I needed, added it to the order and hit the $50 level for complimentary shipping. 

When the confirmation email arrived, I noticed that the pencils will arrive within a few days, but the envelopes won't get here until Feb 4 - more than a week away. Hmmm. Darn.  I wanted to mail those books THIS week and I don't think Staples.com warned me sufficiently about the lengthy wait for my order.

So - if I cancel the envelope order, will I get a box of pencils delivered with a shipping charge that is more than the item itself? Perhaps I'll send them an email or try to contact their customer service people. 

No comments: